Playbook / Team Tools

Ways of Working Template

A living document template for team ceremonies, workflow stages, and operating norms.


This is a template. Copy and adapt it for your team. It should live somewhere everyone can edit it.


Ceremonies

Standup — 25 minutes, daily

Keep it short. The goal is shared context on progress and blockers, not status reporting to management.

  • 10 min — Updates and blockers on active work, plus any support needed
  • 5 min — Logistics, upcoming events, team announcements
  • 10 min — Parking lot for anything that needs a quick follow-up

Retro — 70 minutes, every 3 weeks

Celebrate what's working. Surface friction before it becomes dysfunction.

  • Wins and shoutouts
  • Roadmap and priority review
  • Retrospective cards (what went well, what didn't, what to try)
  • Action item assignment

Use a facilitation tool (Mural, FunRetro, etc.) and rotate the facilitator.

Tech Huddle — 45 minutes, weekly

Technical knowledge sharing, architectural discussions, and communication skill development. Pre-registered topics only — no ad hoc agenda items. Assign a facilitator for the week.

Engineering Kickoffs — as needed

Run when new work begins. Present problem context, architectural overview, and story map. Prefer in-person or synchronous video.


Flow of Work

Stage Description
Analysis Work is being scoped and broken down
Ready for Dev 15-minute kickoff done, acceptance criteria clear
In Progress Active development
Done Work complete, deskcheck requested
Released Deployed to production, deskcheck confirmed

Spikes are timeboxed research cards. Define the question you're answering and the timebox upfront. The output is a decision or a recommendation, not code.


Core Practices

Pair Programming — The default working modality. Reduces knowledge silos. Uses an anchor rotation model (see Pairing Guidance).

Documentation — Maintained continuously, not in a crunch before a release. Includes architecture diagrams, API specs, event schemas, and operational runbooks.

Support Rotation — Weekly rotation for first-line team support. One person is the designated responder so the rest of the team can stay focused.

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